William Guth2 min readResistance to change.In this lecture professor Roloff outlines individual differences in reactions to change and explains that when an idea or an innovation...
William Guth2 min readIssue SellingIn this lecture professor Roloff outlines challenges and best practices for influencing decision makers to adopt new policies that affect...
William Guth1 min readIndividual Readiness for Organizational ChangeIn this article Choi examines concepts of individual readiness for organizational change through literature review and suggests that...
William Guth2 min readWelcoming new volunteers into the organization.In this chapter, the author illustrates how critical it is to properly and systematically orient volunteers to the organization in order...
William Guth1 min readStrategic communication in the non-profit sectorIn this article Wiggill presents communication and relationship management (CRM), the method by which organizations recruit and retain...
William Guth1 min readFunctional ApproachIn his lecture Functional approach professor Roloff introduces a variety of functional approach theories which explain what functions or...
William Guth1 min readOverview of the Nonprofit Sector. In this textbook chapter author Michael Worth describes America’s history of the nonprofit sector, delivers an exhaustive list of terms...
William Guth1 min readWhat leaders really do.In this article, author John Kotter articulates the differences between leaders and managers, makes the case that leadership skills can...
William Guth1 min readEnemies of trust.In this article, co-authors Galford and Drapeau define the primary components of trust, identify five common ways that trust can be...
William Guth1 min readDecoding resistance to change.In this article Ford & Ford argue that leaders and change agents should view resistance to change as valuable feedback and input rather...