In this lecture professor Roloff outlines individual differences in reactions to change and explains that when an idea or an innovation...

In this lecture professor Roloff outlines challenges and best practices for influencing decision makers to adopt new policies that affect...

In this article Choi examines concepts of individual readiness for organizational change through literature review and suggests that...

In this chapter, the author illustrates how critical it is to properly and systematically orient volunteers to the organization in order...

In this article Wiggill presents communication and relationship management (CRM), the method by which organizations recruit and retain...

In his lecture Functional approach professor Roloff introduces a variety of functional approach theories which explain what functions or...

In this textbook chapter author Michael Worth describes America’s history of the nonprofit sector, delivers an exhaustive list of terms...

In this article, author John Kotter articulates the differences between leaders and managers, makes the case that leadership skills can...

In this article, co-authors Galford and Drapeau define the primary components of trust, identify five common ways that trust can be...

In this article Ford & Ford argue that leaders and change agents should view resistance to change as valuable feedback and input rather...