In this chapter excerpt author Brené Brown explores the process of conflict transformation with the help of colleague Dr. Michelle Buck....

In this article, author John Kotter articulates the differences between leaders and managers, makes the case that leadership skills can...

In this article, co-authors Galford and Drapeau define the primary components of trust, identify five common ways that trust can be...

In this article Ford & Ford argue that leaders and change agents should view resistance to change as valuable feedback and input rather...